Privacy Policy

Effective Date: October 26, 2026

Carrollton Epoxy Flooring Pros ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an estimate, or contacting us about our epoxy flooring services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our business.

1. Business Information

Business Name: Carrollton Epoxy Flooring Pros
Business Address: 1325 Whitlock Ln, Unit B, Carrollton, TX 75006
Phone: (972) 440-5602
Email: wernerco2.0@gmail.com
Website: http://epoxyflooringhampton.com/

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, schedule a consultation, or submit a form through our website.

This information may include:

• Your name and contact information.

• Your email address and telephone number.

• The property address where flooring services are requested.

• Details about your flooring project, including floor type, surface condition, and preferred finish.

• Appointment preferences and project scheduling information.

• Billing and payment information necessary to process transactions, where applicable.

• Photographs, measurements, and other project details you choose to provide.

• Any additional information you include in communications with us.

We may also automatically collect limited technical information when you visit our website, including your IP address, browser type, device information, pages visited, and general website usage data.

The information collected depends on the features and technologies implemented on our website.

3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and service requests.

• Prepare estimates and proposals for epoxy flooring projects.

• Schedule consultations and installation appointments.

• Communicate about project requirements, scheduling, and progress.

• Process payments and maintain business records, where applicable.

• Respond to customer questions, concerns, and complaints.

• Improve our website, services, and customer experience.

• Maintain website security and help prevent fraud or misuse.

• Comply with applicable legal, regulatory, and accounting requirements.

We use personal information for purposes reasonably related to the reasons it was collected and as otherwise permitted by applicable law.

4. Cookies and Website Analytics

Our website or third-party services integrated into it may use cookies and similar technologies to support website functionality and understand how visitors interact with our pages.

These technologies may help us understand website traffic, identify technical issues, improve website performance, remember certain preferences, and measure marketing effectiveness where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

If analytics tools, advertising pixels, or other tracking technologies are used, the information collected and the available privacy controls will depend on the services implemented on our website.

5. How We Share Your Information

We do not sell personal information in exchange for money as part of our ordinary business operations.

We may share information in the following circumstances:

Service Providers: We may share information with website hosting providers, website maintenance services, scheduling tools, payment processors, email providers, and other vendors that help us operate our business.

Project Coordination: We may use relevant information to coordinate estimates, property visits, installation appointments, and other services you request.

Legal Requirements: We may disclose information when necessary to comply with applicable laws, court orders, legal processes, or valid governmental requests.

Protection of Rights: We may disclose information when reasonably necessary to investigate suspected fraud, protect our rights, address security concerns, or protect the safety of customers and others.

Business Transfers: Information may be transferred in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.

We do not authorize service providers to use personal information for purposes inconsistent with their permitted role and applicable contractual or legal obligations.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, mapping services, payment providers, or other external resources.

We do not control the privacy practices, security measures, or content of these third-party websites.

Your interactions with third-party services are subject to their respective terms and privacy policies. We encourage you to review those policies before providing information directly to another service.

7. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication system, or data storage method can be guaranteed to be completely secure.

Please avoid sending sensitive financial information or other confidential details through ordinary email or unsecured website forms.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information to provide services, maintain estimates and contracts, process transactions, address disputes, maintain financial records, and satisfy applicable legal obligations.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete it, securely dispose of it, or otherwise handle it in accordance with applicable law.

9. Your Privacy Rights

Depending on applicable law and the nature of our data processing activities, you may have certain rights concerning your personal information.

These rights may include the ability to:

• Request access to certain personal information.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information.

• Obtain a copy of certain personal information in a portable format.

• Opt out of certain processing activities where required by law.

To exercise an applicable privacy right, contact us using the information provided at the end of this policy.

We may request reasonable information to verify your identity and confirm that you are authorized to submit the request.

We will review and respond to requests in accordance with applicable law. Certain requests may be limited or denied when a legal exception applies.

Texas Privacy Rights

The Texas Data Privacy and Security Act provides certain privacy rights to eligible Texas residents when the law applies to a business's data processing activities.

The law contains applicability requirements and exemptions, so it does not automatically apply to every business operating in Texas.

If the law applies to our business and the relevant processing activities, eligible consumers may have rights relating to access, correction, deletion, data portability, and opting out of certain types of processing.

Additional rights and obligations may apply depending on the circumstances.

For official information, consult the Texas Attorney General's resources concerning the Texas Data Privacy and Security Act.

10. Children's Privacy

Our website and services are intended for individuals seeking residential or commercial flooring information and services.

We do not knowingly collect personal information online from children under 13 for their independent use of our website.

If we become aware that we have collected personal information from a child under 13 without legally required authorization, we will take reasonable steps to delete the information as appropriate.

11. Email and Telephone Communications

When you contact us by telephone, email, or a website form, we may use your contact information to respond to inquiries, discuss project requirements, prepare estimates, schedule services, or provide updates about an existing project.

We will not use your contact information for marketing messages in a manner that violates applicable law.

You may request that we stop sending nonessential communications, subject to communications necessary to provide services, address an existing request, or satisfy legal obligations.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this page.

Any additional notice or consent required by applicable law will be provided where necessary.

13. Contact Us

If you have questions about this Privacy Policy or our personal information practices, please contact us.

Carrollton Epoxy Flooring Pros
1325 Whitlock Ln, Unit B
Carrollton, TX 75006
Phone: (972) 440-5602
Email: wernerco2.0@gmail.com